Thank you for shopping with us! We hope you love your purchase, but if you’re not completely satisfied, we’re here to help. Please read our Refund and Returns Policy carefully.

Returns

  • Eligibility: We accept returns within 7 days of Delivery. items must be unworn, unwashed, and in the original condition with all tags attached.
  • Process: To return an item, please contact us at trendzallfashion@gmail.com. If the return is due to a company error (e.g., wrong item, defective product), we will cover the return shipping costs.
  • Instructions: Return items to Trendzall Fashion, including a copy of your receipt or order number. Ensure the package is securely wrapped, Send the return to the address provided by our customer service team.
  • Non-Returnable Items: Certain types of items cannot be returned, such as swimwear, or under garments.

Refunds

  • Eligibility: Refunds are issued for items returned within the eligibility criteria. Non-returnable items and items returned outside the return window are not eligible for refunds.
  • Processing Time: Refunds will be processed within 7-10 business days of receiving the returned item. The time for the refund to appear in your account may vary.
  • Method: Refunds will be issued to the original payment method. If the original payment method is no longer valid, we may issue store credit or a check.
  • Instruction: Company will inspect the item to ensure it meets return criteria.

Exchanges

  • Process: Exchanges are not directly processed. Return the original item and place a new order for the desired item.

Damaged or Defective Items

  • Reporting: Contact us within 7 days of receipt with details and photos of any damaged or defective items. We will provide a replacement or a full refund, and we will cover return shipping costs.

Order Errors

  • Incorrect Items: If you receive an incorrect item, please contact us immediately. We will arrange for a return and send the correct item at no additional cost.

Changes to This Policy

Our Refund and Returns Policy may change from time to time. We encourage you to review it periodically for updates.

For any questions or assistance regarding our return process, please contact our customer service team at trendzallfashion@gmail.com or fill out the contact form on our website.

Thank you for shopping with us!